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GENERAL

Please direct all enquiries to [email protected].

 

REGISTRATION

Participants must purchase a ticket to attend a Children First Training session via our website childrenfirsttraining.edu.au.

Multiple tickets may be purchased on behalf of other staff members. Each attendee must have a ticket to attend or view the training session, and their details must be entered during booking by the purchaser.

 

Your registration includes:

  • Access to the online Children First Training session booked, or entry to the face-to-face Children First Training session booked (depending on the ticket purchased)
  • Training by a qualified facilitator
  • A certificate of participation

 

PAYMENT OF REGISTRATION FEE & PROCESSING METHODS

All prices quoted by Children First Training are processed in AUD. The registration fee is payable in one transaction.

Children First Training accepts payment of your registration fee by credit card on our website, via WooCommerce & Stripe payments. If you cannot pay by credit card, please email [email protected].

The cut-off time for registration for face-to-face training is 24 hours prior to the session, unless booked out prior. Online training registrations will remain open until the start of the session, unless booked out prior.

Once registration and payment has been accepted, an invoice with access details email will be sent from [email protected] confirming your registration. Please add this email address to your contacts list to ensure you receive all communication.

Only registered ticket holders will be accepted into the training session.

For online training sessions, please use the link provided to enter the session and you will be checked in by the training facilitator on arrival.

For face-to-face sessions, please bring a copy of your ticket with the QR code to the Training session – either on your phone or printed, as this will be required to sign into the Training session.

 

CANCELLATIONS

Cancellations are accepted up to one week prior to the training session to receive a full refund. If you cancel after this time, no refund will be issued.

Tickets are transferrable to another party if you cannot attend – please email [email protected] with the new participant’s details and we will transfer the registration, providing them with the ticket details.

 

PHOTOGRAPHY AND VIDEOTAPING/AUDIOTAPING

For copyright reasons, no video or voice recordings of any Children First training sessions are permitted under any circumstances. Still photography is permitted.

By attending a Children First Training event, you authorise Children First and our parent company, Growing Potential Ltd., to use your picture in print and/or video production for any purpose both print and online.

 

PROTOCOL

While participating at any Children First Training session, you are required to be respectful to others. If inappropriate behaviour is reported to any member of staff, then the parties involved will be asked to leave.

 

Refer to our FAQ page for more frequently asked questions regarding ticket sales and attending our training sessions.

Children First Training acknowledges the traditional custodians and their continued connections to Country and culture throughout Australia.
We pay our respect to these diverse communities and to Elders both past, present and emerging.

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